Leads Are Scattered
Enquiries arrive from websites, advertising platforms, messages, calls, forms and manual sources.
DigiPix Flow approach
Centralize lead capture and customer records.
DigiPix Flow · CRM SaaS Platform: One connected CRM for modern sales teams.
DigiPix Flow is the CRM SaaS product of Prisello Group, built to help businesses manage leads, customer relationships, sales pipelines, follow-ups, communication, automation and reporting from one connected platform.
Instead of managing sales activity across spreadsheets, inboxes, messaging apps and disconnected tools, DigiPix Flow brings the customer journey into a structured system that gives teams clarity, accountability and better visibility across every opportunity.
- Category
- CRM SaaS Platform
- Parent company
- Prisello Private Limited
Product Overview
From first enquiry to customer relationship.
DigiPix Flow is designed around the complete lead-to-customer journey.
Businesses often receive enquiries from multiple sources, assign them manually, follow up through different communication channels and track progress in spreadsheets or separate tools.
As teams grow, this creates fragmented information, missed follow-ups, unclear ownership and limited visibility into sales performance.
DigiPix Flow provides a centralized CRM environment where teams can capture leads, organize customer information, manage sales pipelines, schedule follow-ups, communicate with prospects, automate repetitive activity and measure business outcomes.
The platform is designed for organizations that need structure without adding unnecessary complexity to everyday sales work.
The Problem DigiPix Flow Solves
Sales information should not live everywhere.
Follow-ups Are Missed
Sales teams depend on memory, personal notes or messaging history.
DigiPix Flow approach
Create structured tasks, reminders and follow-up workflows.
Ownership Is Unclear
Teams do not always know who owns a lead or what should happen next.
DigiPix Flow approach
Use assignment, routing, teams and role-based ownership.
Pipeline Visibility Is Limited
Management cannot clearly see where opportunities are moving or getting stuck.
DigiPix Flow approach
Organize deals through visual sales pipelines and measurable stages.
Communication Is Fragmented
Customer conversations happen across different channels without a unified context.
DigiPix Flow approach
Connect communication and CRM activity around the customer record.
Reporting Takes Too Much Time
Data must be collected manually before teams can understand performance.
DigiPix Flow approach
Use structured CRM data for dashboards, reports and performance visibility.
Core Platform Capabilities
Everything needed to organize the sales journey.
- 01
Lead Management
Capture, organize and manage leads from first enquiry through qualification and conversion.
Capabilities include:
- Lead creation
- Lead ownership
- Lead assignment
- Lead source tracking
- Status management
- Lead details
- Activity history
- Notes
- Follow-up tracking
- Tags
- Custom business context
- Lead conversion
- Lead search and filtering
The objective is to give every lead a clear record, owner, status and next action.
- 02
Enquiry Management
Track enquiries separately where the business needs to manage inbound interest before a complete customer or deal record is created.
This supports businesses that receive high volumes of enquiries from multiple channels and need a structured process for qualification and follow-up.
- 03
Contacts
Maintain centralized individual customer and prospect records.
Contact records can become the common context for:
- Leads
- Deals
- Communication
- Activities
- Tasks
- Files
- Notes
- Company relationships
- Customer history
- 04
Companies
Manage organization-level customer records for B2B sales processes.
Companies can be connected with:
- Contacts
- Leads
- Deals
- Activities
- Communication
- Sales ownership
This helps teams understand the full business relationship rather than viewing every contact in isolation.
- 05
Sales Pipeline & Deals
Track commercial opportunities across structured sales stages.
Capabilities may include:
- Multiple pipelines
- Configurable stages
- Deal value
- Deal owner
- Expected close information
- Related contacts
- Related companies
- Tasks
- Follow-ups
- Activity history
- Stage movement
- Won/lost outcomes
- Pipeline reporting
The pipeline gives sales teams and managers a shared view of active opportunities and where each deal stands.
- 06
Tasks & Follow-ups
Follow-up discipline is one of the core foundations of DigiPix Flow.
Teams can organize actions such as:
- Calls
- Meetings
- Messages
- Follow-up reminders
- Sales tasks
- Internal actions
- Due dates
- Ownership
- Completion status
This creates a consistent next-action workflow instead of relying on individual memory.
- 07
Users, Teams, Roles & Permissions
DigiPix Flow is built for organizations with multiple users and different levels of responsibility.
The platform supports structured access through:
- Organization ownership
- Administrators
- Sales heads
- Sales managers
- Team leads
- Sales executives
- Marketing users
- Finance users
- Custom roles
- Permission-based access
The goal is to ensure users see and manage the information appropriate to their responsibilities.
Lead Capture
Bring enquiries into the CRM from where they begin.
DigiPix Flow is designed to reduce manual lead entry by connecting the CRM with digital lead sources.
Forms
Create or connect lead forms that send enquiries directly into the CRM.
Landing Pages
Capture campaign or business enquiries from dedicated landing experiences.
Website Enquiries
Bring website-generated leads into the CRM for structured assignment and follow-up.
Advertising Platforms
Connect supported advertising lead sources so campaign enquiries can enter sales workflows faster.
Manual Entry
Allow teams to create leads directly when enquiries originate offline or through unconnected sources.
Import
Bring existing lead or customer data into the CRM through structured imports.
Lead Routing & Assignment
Get the right lead to the right person.
As enquiry volumes increase, manual distribution becomes difficult to manage consistently.
DigiPix Flow supports structured routing and assignment so organizations can define how leads move to users or teams.
Routing can support business requirements such as:
- Team-based assignment
- User-based assignment
- Manual assignment
- Ownership rules
- Lead-source-based processes
- Operational distribution workflows
The goal is to reduce assignment delays and create clear accountability from the moment a lead enters the system.
Communication & Unified Inbox
Keep customer conversations connected to the CRM.
Customer communication is most useful when it remains connected with the customer record and sales context.
DigiPix Flow is designed to support an integrated communication environment across relevant business channels.
Connect customer email activity with CRM records and sales workflows.
Support WhatsApp-based business communication through compatible platform integrations.
Calls
Connect supported calling workflows and call-related activity with CRM records.
Internal Context
Maintain notes, activity history and follow-up information around customer conversations.
Unified Inbox Direction
The inbox is designed to help teams work with customer communication in a more centralized way rather than moving constantly between disconnected applications.
Automation
Automate repetitive sales work.
Sales teams should spend more time engaging customers and less time repeating administrative tasks.
DigiPix Flow includes automation capabilities designed around configurable business workflows.
Automation Use Cases
- Lead assignment
- Follow-up creation
- Status-based actions
- Stage-based actions
- Notifications
- Internal workflow triggers
- Customer communication workflows
- Activity creation
- Sales-process standardization
Automation is intended to help businesses create repeatable processes while keeping teams in control of the customer relationship.
Segments & Search
Find the right customers and opportunities quickly.
As CRM data grows, teams need practical ways to search, filter and group information.
DigiPix Flow supports structured discovery of CRM data through:
- Search
- Advanced filters
- Segments
- Tags
- Saved business views
- Lead criteria
- Contact criteria
- Deal criteria
This enables teams to work with specific groups instead of navigating large unstructured datasets.
Import & Export
Move business data with control.
Businesses often begin their CRM journey with data already stored in spreadsheets or other systems.
DigiPix Flow supports structured data movement for use cases such as:
- Initial CRM migration
- Bulk lead import
- Customer import
- Data cleanup
- Operational export
- Reporting requirements
- Business continuity
Import and export processes should preserve data quality and make CRM adoption easier for teams moving from older workflows.
Files & Customer Context
Keep important information close to the customer record.
Relevant files and supporting information can be associated with CRM workflows so teams do not need to search across multiple locations for customer context.
Examples may include:
- Proposals
- Quotations
- Supporting documents
- Customer attachments
- Sales documents
- Reference files
Lead Conversion
Move qualified opportunities forward without losing context.
When a lead becomes a qualified customer opportunity, DigiPix Flow is designed to preserve the relationship context rather than forcing teams to recreate information.
Conversion workflows can connect lead information with:
- Contacts
- Companies
- Deals
- Activities
- Follow-ups
- Customer history
This creates continuity across the customer journey.
Reports & Analytics
Turn CRM activity into business visibility.
CRM data becomes valuable when teams can understand what is happening across leads, opportunities, activities and conversions.
DigiPix Flow provides reporting capabilities around areas such as:
Lead Performance
- Lead volume
- Lead source
- Lead status
- Assignment
- Qualification
- Conversion
Pipeline Performance
- Deals by stage
- Pipeline value
- Deal movement
- Won opportunities
- Lost opportunities
- Sales progress
Follow-up Activity
- Pending follow-ups
- Completed activities
- Overdue actions
- User activity
- Team activity
Conversion
- Lead-to-opportunity progression
- Opportunity outcomes
- Sales-stage movement
- Source effectiveness
Team Visibility
- User workload
- Ownership
- Sales activity
- Manager visibility
- Team performance
The purpose is not simply to produce charts, but to help teams understand where attention is required.
Notifications
Keep important work visible.
DigiPix Flow uses notifications to help users stay aware of relevant CRM activity.
Notifications can support areas such as:
- Lead assignments
- Follow-up reminders
- Task activity
- Deal movement
- Workflow events
- Team actions
- System events
The objective is to surface important information without forcing users to manually check every record.
Integrations
Connect the CRM with the tools around your business.
DigiPix Flow is designed to operate as part of a broader digital ecosystem.
Supported and planned integration areas include:
Lead & Advertising Platforms
- Meta lead workflows
- Website lead capture
- Digital campaign sources
Messaging
- WhatsApp Business / Cloud API workflows
- Transactional and business email services
Calling
- Supported cloud calling and communication providers
Payments
- Payment gateway integrations where required by billing or business workflows
Authentication
- Supported OAuth and identity providers
Analytics & Marketing
- Google Analytics
- Google Tag Manager
- Search and marketing measurement tools
- Digital behavior and performance analytics
The exact integration availability may vary by product version, plan and implementation status.
CRM Roles & Team Experience
A CRM that adapts to how teams work.
Different users need different levels of information and control.
DigiPix Flow is structured around role-specific CRM experiences.
Organization Owner
High-level control across the organization, subscription, users and business settings.
Organization Admin
Administrative management of users, teams, roles, configuration and CRM operations.
Sales Head
Visibility across sales performance, managers, pipelines, teams and business outcomes.
Sales Manager / Team Lead
Manage team leads, assignments, follow-ups, pipeline activity and team performance.
Sales Executive
Work with assigned leads, contacts, deals, communication, tasks and follow-ups.
Marketing
Review lead sources, campaign-related enquiries, capture workflows and marketing-to-sales handoff.
Finance
Access relevant billing or commercial information where finance workflows require it.
Mobile CRM Direction
CRM access beyond the desktop.
DigiPix Flow's mobile experience is designed around the activities sales teams need while working away from a desktop.
Core mobile areas are planned around:
- Home
- Follow-ups
- Leads
- Deals
- More
The mobile experience focuses on fast access to customer information, pending actions and sales activity.
Subscription & Plan-Based Access
Built as scalable business software.
DigiPix Flow uses a SaaS subscription model where organizations can choose a plan and add users as their team grows.
The selected plan determines the product capabilities available to the organization, while user-based scaling allows businesses to expand access without moving to a completely different system.
The subscription framework is designed around:
- Organization subscriptions
- Plan-based feature access
- User-based scaling
- Billing cycles
- Subscription status
- Invoices
- Payment workflows
- Plan changes
- User quantity changes
Pricing and exact plan inclusions are maintained on the DigiPix Flow product website.
Security & Access Control
Business data needs structured protection.
DigiPix Flow is designed with security and access control as part of the platform architecture.
Security areas include:
- Authentication
- Organization-level access boundaries
- Roles and permissions
- Secure API communication
- Token-based access
- Input validation
- Cloud security controls
- HTTPS
- Secure secrets handling
- Application monitoring
- Infrastructure protection
- Data access controls
Security evolves with the product and is implemented according to platform architecture, business requirements and production needs.
SaaS Platform Architecture
Built for multi-user organizations.
DigiPix Flow is engineered as a modern SaaS platform designed to support organizations, teams, users, CRM data and recurring business activity.
The platform architecture includes capabilities across:
- Web applications
- APIs
- Relational data
- Caching
- Background jobs
- Scheduled processing
- File storage
- Notifications
- Integrations
- Subscription management
- Role-based access
- Operational monitoring
The architecture is designed to support continued product growth as new CRM capabilities and integrations are introduced.
Who DigiPix Flow Is For
Built for lead-driven businesses.
Small & Growing Businesses
Organizations that need more structure than spreadsheets but want a CRM that remains practical for everyday use.
Sales Teams
Teams managing multiple leads, follow-ups, deals and customer conversations.
Sales Managers
Managers who need clearer ownership, pipeline visibility and team activity.
Marketing & Sales Organizations
Businesses that need a better handoff between lead generation and sales execution.
Service Businesses
Organizations where enquiries, follow-ups, relationship management and sales processes are central to revenue.
Multi-User Teams
Businesses that require roles, permissions, team structures and shared customer data.
Example CRM Journey
From lead capture to conversion.
01
Capture
A new enquiry enters DigiPix Flow through a supported digital source, form, import or manual entry.
02
Assign
The lead is assigned to the appropriate user or team.
03
Qualify
The sales user reviews the lead, records information and determines the next action.
04
Follow Up
Calls, meetings, messages and tasks are scheduled and tracked.
05
Create Opportunity
A qualified lead progresses into an active sales opportunity or deal.
06
Manage Pipeline
The opportunity moves through the relevant pipeline stages.
07
Communicate
Customer conversations and sales activity remain connected with the CRM context.
08
Convert
The opportunity reaches its outcome and relevant customer information remains available for the continuing relationship.
09
Measure
Managers use CRM data to understand sources, activity, pipeline movement and outcomes.
Product Philosophy
CRM should help teams act, not just store data.
DigiPix Flow is being built around the idea that CRM software should make the next action clearer.
A CRM becomes valuable when it helps users answer practical questions:
- Which leads need attention?
- Who owns each enquiry?
- Which follow-ups are overdue?
- What opportunities are active?
- Where are deals getting stuck?
- Which sources generate useful leads?
- What activity is happening across the team?
- What should happen next?
The product experience is therefore focused on turning customer data into structured sales execution.
Why DigiPix Flow
Structure without unnecessary complexity.
Connected Customer Context
Lead, contact, company, deal, task and communication information can be organized around the same customer journey.
Follow-up Discipline
Tasks and reminders help teams maintain consistent sales activity.
Clear Ownership
Assignments, roles and teams establish accountability.
Pipeline Visibility
Sales teams and managers can understand how opportunities are progressing.
Automation
Repeatable actions can be standardized through workflows.
Reporting
Structured CRM activity creates better operational visibility.
Scalable Access
Organizations can expand users and capabilities through a SaaS subscription model.
Integrated Approach
Lead capture, communication and business integrations are designed to work around the CRM rather than remain isolated.
Relationship with Prisello Group
A SaaS product of Prisello Group.
DigiPix Flow is a CRM SaaS product developed and operated by Prisello Private Limited.
It maintains its own product identity, website, roadmap, customer proposition and subscription model while benefiting from Prisello Group's shared technology leadership, product-development capability, business operations and long-term strategic foundation.
Within the Prisello Group portfolio:
DigiPix Media represents technology services and software development.
- DigiPix Flow
DigiPix Flow represents SaaS product development.
Aayuvedic Herbals represents consumer wellness and D2C commerce.
Together, these businesses demonstrate Prisello Group's model of building focused brands and products on top of shared capabilities.
Related Business
The technology capability behind the ecosystem.
Technology Services & Software Development
DigiPix Media
DigiPix Media is Prisello Group's technology services and software development business.
While DigiPix Flow is a proprietary CRM SaaS product, DigiPix Media works with external organizations to design and develop custom digital products, platforms and business systems.
FAQ
Frequently asked questions
What is DigiPix Flow?
DigiPix Flow is a CRM SaaS platform designed to help businesses manage leads, contacts, companies, sales pipelines, follow-ups, communication, automation and reporting in one connected system.
Is DigiPix Flow part of Prisello Group?
Yes. DigiPix Flow is a product developed and operated by Prisello Private Limited.
Who is DigiPix Flow for?
DigiPix Flow is designed for growing businesses, sales teams, managers, marketing-to-sales organizations, service businesses and other lead-driven organizations.
Can DigiPix Flow manage multiple users?
Yes. The platform is designed for organizations with multiple users, teams, roles and permission structures.
Does DigiPix Flow support sales pipelines?
Yes. Pipeline and deal management are core areas of the platform.
Does DigiPix Flow support follow-ups?
Yes. Tasks, reminders and follow-up workflows are central to the CRM experience.
Can DigiPix Flow capture leads from digital channels?
The platform is designed to support lead capture from forms, websites, advertising sources, imports and other supported integrations.
Does DigiPix Flow support WhatsApp?
DigiPix Flow includes WhatsApp-related integration capability through supported business messaging workflows. Exact availability may depend on configuration and product version.
Does DigiPix Flow include automation?
Yes. Automation capabilities are designed to support repeatable CRM and sales workflows.
Does DigiPix Flow provide reports?
Yes. Reporting covers areas such as leads, pipeline, follow-ups, activity, conversion and team visibility.
Is DigiPix Flow subscription-based?
Yes. DigiPix Flow is designed as a SaaS product with organization subscriptions, plan-based capabilities and user-based scaling.
Where can I see pricing?
Current pricing and plan details are maintained on the DigiPix Flow website.
Bring your sales process into one connected flow.
DigiPix Flow helps businesses organize leads, improve follow-up discipline, manage sales opportunities and create better visibility across the customer journey.